Sep 03, 2009 at 01:00PM

So you gotta know that if this guy can get through to hostage takers, he probably can get through to anybody! Dr. Mark Goulston is considered the best of the best... training the FBI and police organizations to negotiate. He also writes a column on leadership for Fast Company magazine and a syndicated column called Solve Anything with Dr. Mark.

This week on the show, he's gonna train US! We'll talk about our three brains, the interesting jackass, jerkectomies, and the power of "Hmmm." I snagged an advance copy of his book Just Listen (thank you, Angel) and am finding it jam-packed with stuff to talk about.

http://www.acloserlookradio.com/goulston.php